Managing Your Water Damage Restoration Company Remotely
Many business owners begin their entrepreneurial journey with the hope of more personal freedom. Too often, owning a small business ends up meaning the exact opposite — we end up feeling like we can never step away for fear of things will falling apart. This way of managing a business, always being on the clock, […]
Here’s How to Organize Your Warehouse for Maximum Storage
Your water damage restoration company is growing. Congratulations! You’re securing more work, bringing on more employees, and purchasing more tools and equipment to keep up with the demand. Of course, we’d never say this kind of success is problem. However, it can shine a light on poor operational practices and create unexpected challenges. One challenge […]
How an Employee Quiz Keeps Our Equipment in Tip-Top Shape
Equipment that lasts forever — it’s honestly a Water Damage Restoration business owner’s dream come true. It may seem like nothing more than a dream, but our business Power Dry has found a way to turn it into a reality. Here’s how we keep the tools and machines we use day in, and day out […]
How Thinking Outside the Box Saved Us Money on Production Team Compensation
In the water damage restoration industry, compensating production team members can be an overwhelming task. We spend large amounts of our operating budget on this expense, dedicating 20 percent of our gross revenue to the compensation of production staff. This 20 percent goes straight to their wages, it doesn’t include social security payments, matching taxes, […]
3 Things That Must Happen Before You Talk Salary With Your Marketing Representative
In order to book more floods, water damage restoration companies need talented marketing representatives who are motivated to see your company thrive. Hiring a marketing representative isn’t always simple. No matter the size of your company or the exact structure of the position you are hiring for, you need to find someone who believes in […]
Here’s Why Your Advertising Dollars Are Wasted if Your Branding is Weak
Everyday, our customers are exposed to countless brands. Brands are everywhere — in their homes, on their commute, in their workplace, and on their smartphone. This is the nature of the world we live in. We’re always connected, giving brands near constant access to our ears and eyes. This is a truth that means a […]
Mind Your Own Business: Rethinking Competition
If you’re a business owner, you have competition. And, as the owner of a water damage restoration company, it’s healthy to take a look at your competition from time to time. What isn’t healthy, is spending your valuable time obsessing over what your competition is doing or how they are performing compared to your team. […]
Attracting the Right Employees for Your Water Damage Restoration Company
Finding the right person, someone who is talented and hardworking, to join your water damage restoration team isn’t an easy task. There is a lot that goes into scouting and hiring new employees, as most business owners are already aware. One little detail that too often gets missed is what you have to do to […]
Stories as Internal Marketing Tools
When was the last time you used a story to get a point across? Storytelling is a communication tool many of us use daily without being aware of it. We retell an experience we had the night before for the laughs or explain an interaction with a customer because it taught you something new. Storytelling […]
Want a High Performing Team? Try These 5 Leadership Strategies
Here at More Floods, we often talk about company growth. We’ve discussed the everyday steps and big picture decisions you can make to ensure that your company is growing and scalable — from social media marketing to keeping a healthy cash flow. Today, we plan to look more closely at how you can cultivate a […]
More Floods General Training
Improving the Customer Service Experience
The customer service experience is directly attached to your sales. No matter how great you are at the service you offer, the way your customer experiences your team members will be one of the main factors shaping their perception of your water damage restoration business. Because of this, improving the customer service experience should be […]