Restoration Company Culture – Your Secret Weapon – Part 3
In our ongoing series on company culture and its impact on your business growth, we tackle the importance of culture to your restoration company. This is the third installment to the series, so if you missed the first two, go here for part one and here for part two. Culture is Currency The average American […]
Growing Your Business in the Take-Off Stage
In the success stage, you were told you had a decision to make. Will you maintain your current size or move on scale you business? If you’re dreaming of more for your water damage restoration company, then the take-off stage is what is right around the corner. The goal for this stage is to scale. […]
How Thinking Outside the Box Saved Us Money on Production Team Compensation
In the water damage restoration industry, compensating production team members can be an overwhelming task. We spend large amounts of our operating budget on this expense, dedicating 20 percent of our gross revenue to the compensation of production staff. This 20 percent goes straight to their wages, it doesn’t include social security payments, matching taxes, […]
Mind Your Own Business: Rethinking Competition
If you’re a business owner, you have competition. And, as the owner of a water damage restoration company, it’s healthy to take a look at your competition from time to time. What isn’t healthy, is spending your valuable time obsessing over what your competition is doing or how they are performing compared to your team. […]
Customer Service Mistakes That Can Harm Your Business Image
As a small business owner, building the image of your water damage restoration company is your most important task. Failing to prioritize the work of refining how your team interacts with customers on a daily basis is a mistake that could not only harm your image but could hinder overall company growth and financial success. […]