How to Stay Ahead of the Growth Curve of Your Restoration Business
Our country is facing economic challenges that have a ripple effect in all industries. How has your restoration business been affected? History shows that we can always expect cycles of growth and recession in the economy. So, now is the time to ensure that your business is resilient to overcome the fluctuations that will inevitable […]
6 Tips for Organizational Resilience in the Restoration Industry
Our country is facing economic challenges that have a ripple effect in all industries. How has your restoration business been affected? History shows that we can always expect cycles of growth and recession in the economy. So, now is the time to ensure that your business is resilient to overcome the fluctuations that will inevitable […]
Customer Experience: Two Primary Groups in the Restoration Industry
Where are you focusing your efforts on improving the experience customers have when interacting with your restoration company? This experience is a critical factor that determines whether a person will buy again in the future, how they will respond in online reviews, and if they will refer friends and family in the future. While it’s […]
9 Steps to Creating Effective Systems in Your Restoration Company
It might seem like a lot of work to build business systems for your restoration company – but these efforts can go a long way to set you up for success in the future. In order for your company to operate in busy months and slow seasons, you need to have Standard Operating Procedures (SOPs) […]
How Customer Experience Impacts Your Restoration Company Bottom Line
Customer experience is one of the most important factors that influence how people feel about your brand. Every time a customer interacts with your company, the person forms an opinion about the services and customer care. Your staff members and crew are interacting with customers every day, which is why they are a critical part […]
Pros and Cons of Franchising a Restoration Company
Robert Kiyosaki said it best: “If you want to go somewhere, it is best to find someone who has already been there.” This saying holds true if you are building a restoration business. Starting as an independent company can seem exciting, then quickly turn overwhelming when you face challenges that pop up along the way. […]
Why Peer Networks Are Essential in the Restoration Industry
Even the most motivated entrepreneurs can’t build successful businesses alone. If you want your restoration company to thrive, then you need to look for ways to maintain peer networks in the industry. This strategy doesn’t mean that you need to join a franchise organization. Instead, you can maintain your independent business structure and still maintain […]
Working Smarter in Your Restoration Business: Create New Systems
The dream of owning a small business often turns out differently than imagined. Business owners hope to create more schedule flexibility and financial freedom, but find that they are stuck spending long days at the office. How would your restoration business perform if you were to step away for a few days or weeks? While […]
Exceed Restoration Customer Expectations
What would you say is the cornerstone of a successful water damage restoration company? Is it the quality of the drying services? Is it punctual arrival at the customer’s home or business and timely completion? Is it a knowledgeable team? All of these things affect success, sure, but if you look closely at the most […]
3 Tips for Extracting Yourself from Your Restoration Business
How well would your restoration business operate if you stepped away from it? Would it keep running smoothly, without missing a beat? Or would it crumble from within? For some restoration business owners, the answer is the latter – without them at the helm day in and day out, the business itself would falter and […]
Restoration Company Culture – Your Secret Weapon – Part 3
In our ongoing series on company culture and its impact on your business growth, we tackle the importance of culture to your restoration company. This is the third installment to the series, so if you missed the first two, go here for part one and here for part two. Culture is Currency The average American […]
Restoration Company Culture – Your Secret Weapon, part 2
Assessing Your Company’s Culture In part two of our series on company culture, we address how to assess your current company’s culture. If you missed Part One of our series, click here. Not every business has had the foresight to completely figure out their long-term plan for growth. In reality, very few businesses do this, […]