How Thinking Outside the Box Saved Us Money on Production Team Compensation
In the water damage restoration industry, compensating production team members can be an overwhelming task. We spend large amounts of our operating budget on this expense, dedicating 20 percent of our gross revenue to the compensation of production staff. This 20 percent goes straight to their wages, it doesn’t include social security payments, matching taxes, […]
How to Re-engage Lost or At-Risk Customers
Business is always changing. Whether you work in water damage restoration or marketing, this is a fact that is constant across all types of businesses. Maybe it’s the market that has changed or a specific customer and their needs that have evolved. Sometimes, a customer walks away altogether. Of course, although saying goodbye to a […]
Customer Service Mistakes That Can Harm Your Business Image
As a small business owner, building the image of your water damage restoration company is your most important task. Failing to prioritize the work of refining how your team interacts with customers on a daily basis is a mistake that could not only harm your image but could hinder overall company growth and financial success. […]
Keeping Your Water Damage Company Vehicles in Good Shape
As the owner of a water damage restoration business, you rely on an entire fleet of trustworthy vehicles to serve your customer efficiently day in, and day out. This means that taking care of your fleet of vehicles has to be a top priority. Without trucks that run well, you simply can’t get where you […]
Using Technology in Water Damage Restoration
It’s exciting to hear about new technology that is being developed to streamline the work we do in the water damage restoration business. In a world where automation has become commonplace, however, we’ve seen new technology quickly become an opportunity to replace qualified employees. At More Floods, we fully support any tools that can help […]
Why More Loss Victims are Self-Pay – And How You Can Prepare
In the restoration industry, it’s becoming increasingly common for homeowners to opt to pay for their restoration work out of pocket instead of filing a claim. They might have concerns about how a claim will impact their premiums over the long term or they simply might not be able to afford their deductible. Self-payment is […]
Getting Paid When the Mortgage Company is on the Insurance Check
In order to run a profitable water damage restoration business, you have to get paid. Of course, if you’ve been working in the industry for any amount of time, you know this is not as simple as it sounds. Maintaining a healthy cash flow in our industry is often complicated by outside parties, including the […]
7 Habits That Will Keep Your Cash Flow Healthy
You need to spend money to make money. We’ve all heard it said and it’s easy to brush it off. There’s a reason we hear it so much, however, it’s because it’s true. If you’re working in the water damage restoration industry and you don’t have a health cash flow, your business simply can’t survive […]
Becoming a Great Leader: Leaving Your Comfort Zone Behind
What makes a great leader? There are many answers to this question. Some might say a leader needs passion or a strong vision for their team. Others might say they need to be outgoing, confident, or decisive. While all of these things are certainly true, we can’t miss an essential trait of great leaders that […]
New Year, New Vision: How to Grow your Business in 2018
There is nothing magic about the New Year. Turning the page on your calendar doesn’t promise success for your water damage restoration business. What the New Year does provide, however, is a chance. A chance to reevaluate your goals. A chance to take action. A chance be honest with yourself about what you want in […]
How Strong Leaders Can Encourage Productivity
Every business needs a leader, but not every leader is guiding their team well. Leaders can take their role seriously, empowering their employees to take an active role in increasing profits. Leaders can also lead with weakness, allowing productivity to suffer and employees to lose track of the vision that the company was founded on. […]
The Budgeting Habit That Can Make or Break Your Water Damage Restoration Business
In the water damage restoration industry, most businesses are running on a tight budget. Because of the nature of the industry, it’s unusual for a company to have an excess of cash in their budget. Between paying employees, purchasing supplies, and keeping equipment in great working order, any wiggle room in budget is quickly eaten […]