Mastering the Art of Writing Restoration Estimates
Before you can begin working on a water damage restoration job, it’s important to know how you’re going to get paid. If homeowner’s insurance is covering the cost of restoration, than it is your job to provide the homeowner’s insurance company with an estimate of the cost of labor and supplies. If you’ve been working […]
3 Reasons Every Restoration Specialist Should Go Paperless
In most offices, using paper to document the work done during the daily operation of the business feels like the most comfortable choice. Paper feels easy because paper is the way we have done business for centuries, making it hard to believe that changing things up could simplify our lives. The time has come to […]
Best Practices for Negotiation with Claims Adjusters
Let’s be honest, negotiations with insurance claims adjusters can often be frustrating and disappointing. Nailing down the right price for a water damage restoration job shouldn’t be a competition but so often adjusters and contractors feel at odds with each other. When it comes to negotiations, we see the same problems arise again and again. […]
Answer the Phone!
For some water damage restoration companies, answering the phone may seem common sense. The truth is, we work in a busy industry and even the most efficient industry experts can let this responsibility slip when they become too focused on the other aspects of day to day operations. When it comes to marketing your company, […]
Video Tips for Restoration Contractors to Get Paid Faster
Whether it’s a cash pay or insurance claim, timely payment is critical to ensuring profitability for emergency restoration companies. We offer a few tips in this new video to help you get paid on a timely basis. For more tips and tricks, we wrote a free Industry Insights paper – you can download it here.
How to Get Paid on a Timely Basis
Whether your client plans to pay cash or you expect to receive payment through their insurance provider, getting paid on a timely basis is crucial to your profitability as a water damage restoration business. Failure to place payment as a top priority is taking a big risk. As a small business, healthy cash flow is […]
Hiring an Office Manager for Your Water Damage Restoration Business
When your water damage restoration business is just getting off the ground, hiring an office manager may seem beyond what your company can afford. As the owner or general manager of your small business, you will only be able to manage office operations for a short amount of time. Sooner rather than later, you will […]
Top 10 CRM Systems for Small Water Damage Restoration Companies
Looking for a better way to manage and grow your small to mid-sized restoration marketing and sales? Customer relationship management (CRM) software can make a huge difference. There is no doubt that for customer-facing businesses, having CRM software is a must. Unfortunately, it’s easy to succumb to ‘paralysis by analysis when faced with so many […]
5 Best Practices for Excellent Customer Service
As a water damage restoration specialist in your area, setting yourself apart from the competition isn’t simply about offering the highest quality restoration work. Of course, doing the best work in your city and the surrounding areas plays a huge part of building a strong reputation, but what will really set you apart is excellent […]