Understanding the Restoration Client: Emotions, Expectations and Keeping the Job Sold
When you spend day after day working in an emergency service such as water damage restoration, the work you do can begin to feel commonplace. Tearing out soggy drywall might be just another day in the life for your team, but it is anything but normal for your restoration clients. When a property owner experiences […]
5 Best Practices for Excellent Customer Service
As a water damage restoration specialist in your area, setting yourself apart from the competition isn’t simply about offering the highest quality restoration work. Of course, doing the best work in your city and the surrounding areas plays a huge part of building a strong reputation, but what will really set you apart is excellent […]