If you’ve been working in water damage restoration for several years, you have seen how developing technology has changed the nature of our jobs. For the most part, new technology has made our work easier, allowing us to work more efficiently than ever before. However, not all advances are beneficial.
The infrared camera has become a popular tool in the water damage industry. Still, it may complicate the work of restoration contractors and could even damage the relationships between clients and contractors. Here’s what you need to know.
The Pros of Infrared Cameras
Infrared cameras are the perfect tool for finding the source of a leak in a home. This is especially helpful for plumbing leaks, since those can be difficult to spot. Additionally, these cameras can be used to spot any moisture that has been missed, which is helpful in avoiding mold and mildew growth or additional damage to the living space.
The Cons of Infrared Cameras
Infrared cameras detect changes in temperature, they do not detect water. Although an extreme fluctuation in temperature may be indicative of moisture, moisture is definitely not the only condition that will result in an extreme temperature reading on an infrared camera. For this reason, this technology is known to have created unnecessary work for contractors and in some cases, insurance companies are not willing to foot the bill.
Proper Use of an Infrared Camera
An infrared camera should always be used alongside other industry tools for testing for moisture in homes. Although it may be a helpful tool, it is not reliable as the only source of information.
Additionally, an infrared camera may certainly provide a convincing visual to homeowners who are apprehensive about expensive restoration work, but it should never be used to manipulate them into spending more than necessary. Infrared cameras are only as useful as their operators, and unethical use is never acceptable.
At More Floods, we assist water damage restoration professionals in training their staff on proper use of industry technology. To learn more about joining our network, click here or call 1-866-667-3356.