It’s Time to Let Go of Outdated Photo Documentation Methods
Our business is one of before and after. We step in after a water damage event, hoping to return the space to how it was before. As the contractor, we are focused on the finished product. For the homeowner, the focus is getting their home back so they can return to life as usual. It […]
Sales Skills Don’t Come Naturally. Here’s How to Nurture Them.
It’s a commonly held misbelief that some people are just naturally good at sales. This is often used as an excuse, as a reason why someone isn’t willing to take a job or step into a role that involves selling a good or service. Of course, if you have ever worked in sales, you knew […]
Train Your Employees to Answer the Phone
Working in an emergency industry like ours, you cannot control how often water damage events occur. What you can control, however, are the efforts you make to capture every single lead that comes your way. This is a part of the vision at More Floods. We help contractors like you implement seamless operational systems and […]
How Key Performance Indicators Can Transform Your Business
Long before we can hope for a water damage restoration company to reach its full potential, we need defined methods for tracking success. Without creating measurable standards for the business, there is no way to get a complete picture of how we have excelled and how we have fallen short. This is why so many […]
Chasing Your Goals for Your Water Damage Restoration Business
Life in the water damage restoration industry can be incredibly busy. Between responding to emergency cleanup and restoration jobs and managing the day-to-day operations of owning a small business, the task lists of business owners can feel insurmountable. Even worse, perhaps, is feeling that maintaining your dream is keeping you from taking your dream to […]
3 Things Every Smart Business Owner Should Know About Finances
In the water damage restoration industry, we never depend on business to stay steady. Since we work on an emergency basis, our work fluctuates with the needs of the community where we live and work. These sudden changes and shifts in business can make running a company difficult. We know we can’t always depend on […]
Don’t Make the Mistake of Enrolling Your Employees in Online Mold Remediation Training
As the owner of a water damage restoration company, keeping your employees’ training up-to-date is one of the biggest responsibilities on your plate. Long-term employees need continued education on changing policies and procedures and new innovations in the industry while new employees need thorough onboarding that outlines the best practices of water damage restoration. We’re […]
The Foundational Principles of Water Damage Restoration
There is nothing simple about being a water damage restoration specialist. We are expected to deliver high quality work in a timely fashion without neglecting our commitment to safety. We need to manage homeowner expectations while sticking with the estimate we gave their insurance company before the job began. We need to communicate well, market […]
The Real Secret of Success in Water Damage Restoration
No one starts a water damage restoration business unless they want to succeed, but only a select few will reach the goals they have set for their professional life. Too often we behave as if there is some secret formula to success. We believe that we need our circumstances to be perfect or that we […]
Mastering the Art of Writing Restoration Estimates
Before you can begin working on a water damage restoration job, it’s important to know how you’re going to get paid. If homeowner’s insurance is covering the cost of restoration, than it is your job to provide the homeowner’s insurance company with an estimate of the cost of labor and supplies. If you’ve been working […]
Is Running Your Restoration Business Making You Anxious?
We get it, running a water damage restoration business is a big job and we completely understand if it is making you anxious. Being a small business owner is full of worries of its own, from keeping cash flow healthy to the weight of being responsible for making sure daily operations are running smoothly. Of […]
How to Adopt a Scalable Business Model
Since water damage restoration is a fairly young industry, there are many opportunities for an independent restorer to grow. A smart business owner in the water damage restoration industry will see the value of creating a scalable business model. A scalable business is more than a job, more than self employment, it’s asset you can […]