How More Floods Can Help You Dominate Your Territory
In the water damage restoration industry, business owners can’t control when or where water damage happens. The average water damage event happens every 50 years and is as unpredictable as any other disaster. You know better than anyone that the real key to a successful restoration business is learning to capture those floods when they […]
The Secret to Scaling Your Water Damage Restoration Business
Operational systems are the secret tool every water damage restoration business needs for success because they eliminate inefficient practices from your day-to-day operations. If details are falling through the cracks, if you are regularly experiencing miscommunication between clients, staff and management or if you’re simply not seeing a return on the amount of hard work […]
Give Your Business a Refresh this Spring
For most homeowners, spring cleaning is characterized by Saturdays spent scrubbing baseboards and decluttering drawers. We open our windows, let fresh air in and take the warm weather as a sign that it is time to refresh our homes with a good cleaning. What if we took the idea of a fresh start and applied […]
Why Your Annual Employee Reviews are Ineffective
It doesn’t really matter if you’re working in water damage restoration, managing a hotel or running a consulting firm, annual employees reviews have long been considered standard in the human resources world. However, formal, yearly reviews are losing their popularity, according to Harvard Business Review, all because they are generally ineffective. Not only do most […]
Boosting Employee Morale is a Full-time Job
As a small business owner working in water damage restoration, you have no room in your budget for wasted money. Of course, you can tighten your purse strings by watching what you spend on supplies, utilities and equipment, but if your employees aren’t giving their all to their work, you should know you’re wasting money […]
Understanding the Restoration Client: Emotions, Expectations and Keeping the Job Sold
When you spend day after day working in an emergency service such as water damage restoration, the work you do can begin to feel commonplace. Tearing out soggy drywall might be just another day in the life for your team, but it is anything but normal for your restoration clients. When a property owner experiences […]