Improving the Customer Service Experience
The customer service experience is directly attached to your sales. No matter how great you are at the service you offer, the way your customer experiences your team members will be one of the main factors shaping their perception of your water damage restoration business. Because of this, improving the customer service experience should be […]
Answer the Phone!
For some water damage restoration companies, answering the phone may seem common sense. The truth is, we work in a busy industry and even the most efficient industry experts can let this responsibility slip when they become too focused on the other aspects of day to day operations. When it comes to marketing your company, […]
5 Best Practices for Excellent Customer Service
As a water damage restoration specialist in your area, setting yourself apart from the competition isn’t simply about offering the highest quality restoration work. Of course, doing the best work in your city and the surrounding areas plays a huge part of building a strong reputation, but what will really set you apart is excellent […]
The Process of a Water Damage Job
In our years of experience working in the water damage restoration industry, the team at More Floods has perfected the step-by-step process every water damage job should follow. Through trial and error, we have seen exactly what works and what doesn’t. Creating More Floods was centered around our goal to enable water damage business owners […]