Water damage restoration companies who become a part of the More Floods network get access to resources developed over the course of several years. These systems were created with the growth and scaling of Power Dry in mind. They’ve been tested in real time, perfected, and used over and over again.
They’re honestly an invaluable resource for anyone who is running a business in this industry and needs the operational resources necessary for automating daily tasks.
That being said, each business is unique and has its own unique set of needs. This means that, as a business owner, you may find yourself creating systems yourself in addition to using the resources we’ve provided. To make that task a little easier, we’ve put together the essentials of creating systems for your water damage restoration company.
Recognize Pain Points
The first task to creating unique systems for your business is to recognize what problems need solved the most desperately. A few issues may come to mind immediately or you may need to take the time to observe business for a week to determine what operational tasks aren’t going well.
You’re looking for the biggest pain points first. Are you receiving customer feedback that is less than stellar? Think about cash flow, about whether or not invoices are being paid on time or expenses are matching up with the budget. These are the kind of things that are very important to the health of your business and if they’re not going well, your growth will suffer. Once you’ve determine what needs attention the most, pick one and focus on that first.
Outline Perfect Execution
Let’s say the ideal employee is responsible for the task you’re trying to solve by creating a system. What is supposed to happen when this task is executed perfectly? Turn this into a diagram, step-by-step.
This diagram should become a flowchart and it should cover any sub-steps or actions that the ultimate goal is dependent on. Just by doing this, you will likely begin to notice where things are falling apart in the day-to-day completion of this operational tasks.
Turn Your Diagram in Action Steps
The individuals responsible for completing that task you’re creating a system for need to be able to complete it without a manager double checking their work. This means that the most important part of creating a system is turn the flow chart into a check-off list of action steps with all the necessary directions to complete each step.
In addition to what needs to be done, make it clear when each action step needs to be completed and who is expected to complete it. This will help team members stay on task and complete their responsibilities in a timely fashion.
Implement and Evaluate The System
Now is the time to give your new system a try. Offer any necessary training to team members responsible for complete each task on the check-off list. Communicate your expectations clearly, then step back and watch how things play out.
Don’t get too attached to your new system exactly as it is, after a few test runs you will likely learn it needs a few adjustments. Be open to feedback from your team members and make changes as necessary.
At More Floods, we work with business owners in the water damage industry to simplify the day-to-day operations of running a business. Whether you need help with your marketing strategy or training your employees, as a member of our network you will get real time support from experts and peers in the restoration industry. To learn more about joining More Floods, click here or call 1-866-667-3356.