There is no greater investment than the ones you make in your people. Without happy, productive employees, you’re sunk. It is important to hire the right employees, but it is just as important to supply them with the right tools for success. Every person has different motivations, but there is one thing everybody has in common – we all want to know we are getting the job done the right way, every time. This leads to a company culture of respect, information-sharing, and can-do attitudes. To make this happen, people need systems. The document processes methods and tools they need to complete their daily tasks in a remarkably consistent and efficient manner. The systems are comprised of:

• Checklists and forms that cover every step of a task, big and small
• Training and education resources to put the systems to work
• Compensation plans that tie great performance to great rewards