Every business needs a leader, but not every leader is guiding their team well. Leaders can take their role seriously, empowering their employees to take an active role in increasing profits. Leaders can also lead with weakness, allowing productivity to suffer and employees to lose track of the vision that the company was founded on.
More specifically, businesses that are managed well will experience an increase in their profits while those that have little supervision or guidance will flounder. Even with the right hires and implementation of systems, the day-to-day operations of any business ultimately depends on the vision being cast by the individual leading the team. If you can’t remain passionately connected to that vision, you can expect your team to follow your example, letting productivity and profits falter.
Forsaking Business as Usual
We all have a lot going on in our lives and our businesses. Strong leaders, however, know they have to resist the temptation to embrace business as usual with things get stressful. Instead, profitable businesses are those that are constantly challenging their employees to grow and change. Strong leaders are leaders who embrace the growth mindset, who are never satisfied with their business as it is. Strong leaders are always working to improve—both themselves. their company, and the people they employ.
Of course, when things get busy or difficulties arise in the workplace, it is easy to let growing the business go. This is why we are so passionate about equipping leaders with automated systems that keep the daily operations of a business running so they can focus on setting and reaching goals for increasing profits.
As a leader, it is important to understand that you can’t just want growth, you have to actively model passion for the work being done. Without this strong example and encouragement from leadership, employees will let things slip, forsaking productivity in favor of what is easiest. In order to keep water damage restoration crews profitable, managers in the company have to be willing to forsake business as usual.
Stepping Outside the Box
We all prefer to stick with what we’re good at, to only do the things we know well. There’s a reason it’s called the comfort zone—we’re most comfortable when we don’t have to break a sweat. Being comfortable is not the same thing as feeling fulfilled in your career. Strong leaders will recognize just how crucial challenging their employees is to the happiness of their employees and the profitability of their business. Strong leaders can encourage productivity in their business by requiring their employees to step outside of their comfort zone.
This can be done through embracing a model of continued training. We advise all business owners to require their employees to always be learning and growing. Additionally, employees shouldn’t just focus on their own role. Instead, employees should cross-train in other roles, which will benefit the company and grow their own confidence. Without challenges, the workplace becomes too comfortable, and a comfortable workplace will experience a drop in productivity and profitability.
Facing Adversity Head On
Every business will experience struggles. Some water damage restoration contractors face extended seasons of slow business, struggling to make ends meet. Others will have plenty of work but have trouble finding and keeping talented water damage restoration specialists. And, as we have all experienced, the industry changes regularly, and these changes can create tension and struggle within the workplace.
Adversity is a part of life. As a leader, it is important that you model a positive and confident attitude when faced with difficulties in your business. This isn’t about having a “Pollyanna” attitude, it’s about believing in the skills and resources your team has and their ability to press on whenever things are hard.
Modeling confidence in your own ability is important, but you should take things one step further and express confidence in your employees. It is so important that, when things get difficult, you regularly remind everyone on your team that they were hired for a reason, that they have the skill set necessary for persevering through struggles in the workplace and the power to turn things around for the better.
Guiding with High Expectations
Lastly, no matter what is happening in the industry or within your business, it is important to lead with the understanding that people always rise to your expectations. If you expect little of the people who work with you, that is all they will deliver. Leaders with low expectations of their employees stifle the potential for growth, ultimately hurting their profits.
Instead, we encourage all leaders within the water damage restoration to have high expectations of the people they hire and train. These expectations must be communicated clearly. From day one, new hires should understand what role they are expected to play within the company and that nothing short of their best will be expected from leadership.
Here’s the thing, leading well is hard enough even when things are going well. If your business is disorganized or your operational systems aren’t working for you, you can expect it to be nearly impossible to focus on building your leadership skills.
At More Floods, we are proud to play a very specific roles businesses — we help managers implement the systems and marketing strategies that free the up to focus on leading their company well. To learn more about joining are network, click here or call 1-866-667-3356.