Have you ever walked into the office on a Wednesday morning and immediately felt the tension in the air? The office administrator is sighing, your restoration staff are frowning and one team member failed to even show up for work. Every organization experiences bad days and poor attitudes often seem to be contagious, but there is a big difference between a bad day and a team that is out always of sync with each other and constantly at each other’s throats.
When there is plenty of work and everyone has a lot on their plate each day, it is easy to become hyper-focused on the tasks at hand, forgetting to slow down and pay attention to attitudes in the office or on the job site. Ignoring the satisfaction of your employees is a mistake that could completely disrupt the culture of your business. Here’s what you need to know about fostering a happy workplace.
Leading by Example
As the leader, setting the tone for your organization’s happiness falls on your shoulders. If you are in a bad mood, impatient with the people who work for you or allowing yourself to become frustrated on the job, your staff will follow suit. Lead by example, using positive language to interact with your employees and sharing your love of your job and your excitement for the future of your business with them on regular basis.
Address Bad Attitudes Right Away
If you are keeping your attitude in check, it is perfectly acceptable to expect the same from your employees. If one of your employees is making a habit of ruining everyone else’s day by treating their co-workers poorly, address it right away. A face-to-face can be a tool to get you and that employee on the same page or it may reveal that your company isn’t the place for them and that’s OK.
Cleaning up after a major bathroom flood is no one’s idea of a fun weekend but that doesn’t mean you can’t bring fun and laughter into the restoration business. Talk with your employees about what would make your workplace a happier place, from music on the job to occasional employee outings, and implement those changes for a happier and more productive water damage restoration business.
At More Floods, we train business owners to hire and train employees who are on-board with the vision of their business. To learn more about the operational resources we offer our members, click here or call 1-866-667-3356.